All IT and cybersecurity teams are going to be very familiar with logs, an essential yet cumbersome part of any troubleshooting and root cause analysis process that can be difficult to manage. From difficulty in organizing them to trouble with accessing them, managing logs and finding them when needed can get in the way of the work your team is supposed to be doing. Logging as a service offers a potential solution to those logging management woes, but what is it, what are the benefits, and how can managed service providers help with it?
Logging is a service is a model designed to be built into your digital infrastructure with the primary function of collecting and centralizing log files from any source or origin, whether they’re built to ingest and store logs from one particular application, or from all systems, servers, and devices. As such, this gives you one central database where you can quickly find whichever logs you need.
From collecting logs from different operating systems, containers, network devices, and other custom events, LaaS centralize all logs into categorized modules, making them easier to access and more visible, meaning that users don’t have to travel from one server to another to find logs. Indexing also enables users to search for any log by relevant terms. LaaS also searches and analyses the logs to monitor large volumes of data, with the ability to alert users when necessary.
Logging as a service allows you to manage and display all relevant logs, generating log feeds and alerts for users from a single centralized source that you can search through at will, before ultimately disposing of those logs.
Logging as a service can help any organization better manage the plethora of operational data generated by and sorted in software components, providing better access to essential information about stability, performance, and security of the different systems implemented in your infrastructure. However, it also has a few specific benefits that are worth outlining:
Log management systems can be incorporated into your IT infrastructure manually, but managed service providers are able to provide it as logging as a service. In this case, rather than taking up your own resources to collect and host log data, it’s all centralized on the Cloud, made accessible from any device so long as the user has the appropriate login details and access levels.
Cloud-based solutions from MSPs also allow you to simplify management and use the system flexibly from a range of systems, often with no need to install any proprietary agents to gain access to all that valuable log data.
Besides providing the essential log management to help you streamline the process of collecting and analyzing your log data, logging as a service from managed service providers also means you gain access to complete log retention without the need to handle the burdens of management and maintenance on your own.
Managed service provides allow you to allocate critical engineering resources to processes besides log management and can help you cut the costs of having to set your own logging systems up. Furthermore, with pre-made logging as a service system ready to roll out, MSPs can dramatically reduce the amount of time it takes to have your centralized log storage set up.
The scalability and flexibility offered by managed service providers is another significant advantage. In-house logging systems can be unreliable, as the volumes of log data gathered can fluctuate greatly. MSPs ensure a service that’s able to handle any quantity of logs that can scale up when necessary yet scale back down to keep your services cost effective.
Log management is crucial for any businesses who have to handle large volumes of log data from multiple sources. Logging as a service allows you to partner with a managed service provider who can offer the centralized, formalized database of data you need, but without the work that it takes to set up your own log management system and without using the resources you might be able to better devote to other processes.